Frequently Asked Questions
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Yes, definitely! We purposefully leave the ‘‘sold out’’ items in our shop. Do’nt worry, some of these designs will come back in our shop! To make sure you don’t miss out, you can sign up to the newsletter to be the first to find out when these items will be back in stock!
Additionally, if there are any designs or items that spark your interest and you can’t wait to have in your home, you can contact us for a custom product.
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We do! You can contact us via the contact page, e-mail, or social media with your request and together we will figure out a quota for this project. You can already take a look at some our shop for some inspiration.
You can also make your own rug by attending one of our tufting workshops!
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Handle with care; the materials used are delicate.
Cleaning:
Use a lint roller or vacuum cleaner on a low setting without the attachment head.
Do not machine wash.
If needed, treat stains carefully with a damp cloth and mild soap; dab, never rub.
Placement:
Tufted rugs are best kept in low-traffic areas to preserve their quality over time.
Yarn maintenance
Over time, especially with floor items, some yarn pieces may loosen or protrude slightly. Carefully trim any protruding yarn with scissors. Never pull yarn out, as this may cause holes in the piece.
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We combine thrifted materials with new materials to give them a second life in a beautiful, soft art piece! Whenever second-hand materials are used, you will see this in the photos and descriptions.
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You can reach us anytime via our contact page, email, or social media platforms. We aim to respond as quickly as possible!